FAQs

We’re here to help

Is there a free trial available?

You can try the tax returns feature of Taxd for free, until you’re ready to submit the tax return. Only once you are about to submit your tax return will we request a payment from you.

Can I make changes to my tax return after submitting?

Yes, if you have made a mistake on your tax return you will be able to amend this via Taxd for free.

What is your cancellation policy?

Once a return has been submitted to HMRC, it cannot be undone - although it can be amended.

Will HMRC send me confirmation that my tax return has been received?

HMRC does not send confirmations. It usually takes 2 to 3 days for a return to be registered on their system. You can check your status by creating a personal tax account on GOV.UK.

How does billing work?

For each tax return that you submit, we will charge you a fixed fee.

You can go through the entire process for free. We will only charge you our affordable £50 when you submit your tax return.

How do I change my account email?

You can change the email address associated with your account by going to dashboard.taxd.co.uk from a laptop or desktop.

Do I need an accountant to use Taxd?

No, Taxd act as your accountant. We are an agent with HMRC and will directly submit your return with HMRC, with your permission.

Can I speak to a human about my tax return?

Of course! Get in touch with us via email or through the chat. We can also set up a call to talk you through the tax process.

How long does a submission take?

It depends on the complexity of your tax return - but if you have all the information related to your taxes then you can file in one sitting.

Still have questions?

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